The COVID crisis not only posed a severe threat to millions of lives worldwide, but also profoundly impacted the creative industries, both in Europe and globally.
The economic repercussions were significant for all companies in the music business. During this difficult period, we tried to support one another, find alternatives, and continue moving forward together.
Throughout the Corona crisis, the vital role of music in our lives became even more evident. It also highlighted the crucial importance of the music industry to social life, and the responsibility we share toward music and one another within the industry.
As an act of partnership and solidarity, details immediately provided a 50% Corona discount to all clients until December 2020.
Recognizing that booking agencies were particularly hard-hit, we extended further support by reducing the user fee for booking-only users to €25 per month, net of VAT, in 2021. We also waived charges for regular support for these clients throughout the year.
Standard User Fees
To ensure our sustainability and continued service, we had to return to our standard full user fees for all non-booking customers at the end of 2021. We will also adjust pricing for full users as follows:
| Effective date | Monthly fee | Annual subscription |
|---|---|---|
| January 2022 | €59/month | €590/year |
| January 2025 | €69/month | €690/year |
All prices are net of VAT.
Trust us, this decision was not made lightly. We are adjusting our pricing after careful observation of market requirements, technological benchmarks, and the competitive landscape.
This adjustment reflects the enhanced features we have already added, the features we will continue to add in the future, rising operational costs, and our commitment to making details a benchmark solution for independents.
We will continue to offer savings through annual subscriptions and referral rewards to support your long-term success.
Pricing Updates for Booking-Only Users
For Booking-Only users, we also need to gradually return fees to our previous rates. In accordance with our Terms of Use / Subscription Agreement, our published pricing will be adjusted as follows:
| Effective date | Monthly fee | Annual subscription | Note |
|---|---|---|---|
| January 2022 | €29/month | €290/year | Gradual return after COVID discount |
| January 2023 | €39/month | €390/year | Continued gradual adjustment |
| July 2024 | €49/month | €490/year | Return to pre-COVID pricing |
| January 2025 | €59/month | €590/year | Adjustment for ongoing improvements and operational costs |
All prices are net of VAT.
The January 2025 adjustment for Booking-Only pricing reflects ongoing product improvements, rising operational costs, and the need to ensure fair alignment across all users.
We know price adjustments are never easy. That is why we continue to offer savings through annual subscriptions.
Should you have any questions or need further assistance, please do not hesitate to reach out to us.
Booking-Only User Definition
A booking-only user has access to the menu sections Contacts, Booking, Accounting, and Settings, but not to Label, Distribution, Promotion, or Management.
Module access for users should be configured independently by customers in Settings / User.
Booking-Only User Settings in V1 and V2
